In order to ensure proper hygiene, all items are FINAL SALE. If there is a mistake with your order or you receive a damaged item, please reach out right away and I will be happy to help.

It is my highest priority to fulfill orders promptly. It is not uncommon for an order to ship the same day it is placed. All orders are processed within 1-3 business days.

Please allow up to 7 days for delivery within the UK and 5-14 days for international delivery.

You will receive an email with tracking information once your order has shipped. It is of the utmost importance that you use the correct email address at checkout in order to receive all order updates. 

Follow @izzalash on Instagram for important shop updates and exceptions to shipping timelines.

All shipping costs incur a nominal packaging fee. 

Promptly fulfilling your order is my highest priority, therefore, it is highly unlikely I will be able to modify or cancel an order once it has been placed.

Please review your address and check for any typos. Please check with all housemates and neighbors to confirm no one receive the parcel on your behalf. If you have done all of the above, please open a dispute with your local courier.

If you have concerns about safely receiving your package, please leave a note at checkout to request signature delivery.

Please note that by purchasing from IZZALASH Boutique you are agreeing to these terms.

It is always my goal to restock as quickly as possible. Please make sure to follow @izzalash on IG for all announcements regarding products and restocks. You may also contact me directly with restock inquiries.